New Book from O’Donovan: „Innovation in Customer Service – how to recognize and introduce trends into your business”.

Based on their consulting knowledge Founder & Partner of O’Donovan Consulting AG, Ingo Scheidweiler and Matias Musmacher published the book „Innovation in Customer Service – how to recognize and introduce trends into your...

O'Donovan combines theory with practice at Hochschule Fresenius, a private University Of Applied Sciences

O'Donovan Consulting AG is co-operation partner of University Of Applied science Fresenius located in Idstein, Cologne, Hamburg, Munich, Frankfurt, Zwickau and Vienna.

The universities scientific focuses are Economics &...

O'Donovan celebrates its 10 years anniversary

When we founded O'Donovan Consulting AG – the “New Economy” was just at its peak. Since then we have faced an economic crisis, followed by a boom, then an even bigger recession and now again: signs of a new upswing. Many things...

Michael Kandel in „TeleTalk“: „contact with supply gaps“

In the current special issue "utilities" of the trade journal "TeleTalk", Michael Kandel, Consultant at O'Donovan Consulting AG, writes about the maturity level of the German utilities online-services. Beside...

O'Donovan is an ambassador of the “Smart Service Initiative” 2010

O'Donovan is an ambassador of the “Smart Service Initiative” 2010. “We are looking forward to making a contribution to the initiative with our service innovation know how”, says O'Donovan-Partner Matias Musmacher.

The...